Most of your channels play fine, but one shows a black screen, a spinning wheel or an error. That pattern is useful: it tells us the problem is narrow, not your whole setup.
Try these first
- Wait 30 seconds and retry. Busy channels during big events can take a moment to connect.
- Try another version. Many channels are listed in SD, HD and 4K. If one does not start, try the others.
- Switch the decoder in your player settings (hardware/software). Some streams prefer one or the other.
- Refresh the playlist. In TiviMate: Settings → Playlists → Update. In IBO Player: Reload playlist. Channel links are updated from time to time.
- Clear the app cache and reopen the app.
Channel plays but the TV guide is empty
That is an EPG (programme guide) issue, not a stream problem. Update the EPG in your app’s settings, or wait a few minutes after a refresh. The picture itself is not affected.
Only fails on one device?
If the same channel works on your phone but not your TV, the TV app is the issue. Updating or reinstalling the player usually sorts it.
Let us know: tell us the channel name and the time it failed on WhatsApp. We check reported channels quickly and can point you to a working version.
